GCCEC adds Visual Welcome Story accessibility toolkit 

The centre has been focusing heavily on becoming a world class venue for accessibility.

The Gold Coast Convention and Exhibition Centre (GCCEC) has released its first Visual Welcome Story. 

The Visual Welcome Story, prepared in collaboration with Autism Queensland, supports visitors of all abilities in feeling prepared for their visit and welcome to GCCEC. 

It is a step-by-step guide to accessing GCCEC and a description of what visitors may experience at the venue. 

The story is an additional resource to the venue’s Accessibility Guide.

According to Autism Queensland, approximately one-in-five Australians have a disability and one-in-seven people identify as neurodivergent.

Autism Queensland CEO, Pam Macrossan, said there is a growing recognition by businesses and community organisations of the value of universal supports to ensure all customers are included and welcome.

“Welcome stories are designed to help visitors prepare for their journey to a new venue or event, making them feel comfortable and welcome in the space,” Ms Macrossan said.

GCCEC GM, Adrienne Readings, said the venue wants to lead the way for others.

“We have always worked hard to ensure that the convention centre is accessible to all types of visitors and we are proud to add resources such as the Welcome Story,” Ms Readings said.

“This year, Queensland’s Year of Accessible Tourism is helping ensure that the state is a destination for people of all abilities.”

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