Renowned for its cutting edge approach and state-of-the-art capabilities, International Convention Centre Sydney (ICC Sydney) continues to enhance and expand its services to deliver exceptional event experiences.
Managed by ASM Global — the world’s leading venue management company, ICC Sydney recently reported a 99 per cent satisfaction rate from both its clients and event attendees thanks to its passionate and professional team and world-class services.
As the Centre continues to welcome resurging numbers of business events to the city, it remains committed to constantly evolve its premium services to meet the changing needs of its clients and enrich their business event experiences.
“ICC Sydney’s team is excited to welcome increasing numbers of international delegates to our diverse, dynamic city and unparalleled location,” ICC Sydney CEO and Group Director – Convention Centres, ASM Global (APAC), Geoff Donaghy said.
“By offering ever better world class services in an exceptional destination, our clients and attendees are reporting extraordinary experiences at our venue. When holding events here, clients can expect an exceptional experience, with access to in-house services that put the delegate first,” he said.
Enhanced products and services
The constant enhancement of ICC Sydney’s products and services spans across its award-winning audio visual services, event planning solutions and culinary offerings, and extends through to its community and sustainability initiatives.
The venue has bolstered its event planning services and experiences with high tech planning and audio visual solutions, including: a A$1.53 million investment in industry leading audio visual equipment; the launch of ‘Connect Hub’ – a one stop destination for digital event solutions including speaker preparation; a refreshed website with improved user experience and updated organiser tools; the recently created Event Logistics Department which streamlines the porterage of event materials to and from the Centre; and an all-new interactive mapping tool.
Interactive Venue Map
The latest in ICC Sydney’s innovative event planning solutions is the newly launched Interactive Venue Map which allows event planners and visitors to experience the advantages of a world class venue before stepping through its doors.
This clever digital mapping tool makes event planning clearer by offering imagery, video and interactive 3D floorplans of every room, on every level of the three-city-block convention, exhibition and entertainment venue.
Built with future proofing in mind, this is a fully customisable, scalable tool built into the venue’s current infrastructure and developed by the ICC Sydney team allowing for quick builds on advancements and new features.
Combined in one readily accessible location, the functional and user-friendly tool can be used with or without Wi Fi and includes visitor information and facility services, supporting event organisers to plan and promote their ICC Sydney events.
“Clients and delegates now have the opportunity to explore the advantages of our world class venue at the simple click of a button, making the collaboration process of event planning more streamlined and efficient than ever before.
“In addition to this, the new tool builds on the team’s recent efforts to refresh the website taking its functionality to a whole new level,” Donaghy said.
To view and find out more about ICC Sydney’s Interactive Venue Map, visit: www.iccsydney.com.au
