Visitors Tropical North Queensland (TNQ) can now tap into insider local knowledge through the region’s first destination chatbot, dubbed Locals of Tropical North Queensland.
Tourism Tropical North Queensland (TTNQ) has created the chatbot to give travellers an easy way to explore and plan their trip to the reef through the Facebook Messenger app on their smart phone or computer.
TTNQ CEO Pip Close said the Locals of Tropical North Queensland chatbot aims to inspire tourists to explore the Great Barrier Reef.
“The region’s first chatbot will present an enormous opportunity to reach audiences directly and effectively through Facebook Messenger, to drive awareness for Tropical North Queensland as a top travel destination in 2019,” she said.
Marine biologist Gareth Phillips and scuba diving instructor Tanya Murphy are the first locals to feature on the chatbot.
“I’ve worked on the reef for over seven years and I’m still blown away by how it can be so different each day,” said Murphy.
“It’s great there is now a platform for people to learn, plan and get excited for their trip to the Great Barrier Reef.
“As a scuba diver, tourists often ask for recommendations on how and where to dive on the reef – now they can literally pull up my chatbot on their phones and ask away!”
Tourism Tropical North Queensland are among a growing number of business utilising the power of artificial intelligence through chatbot technology. Learn more about how the tech is transforming the business events industry here.