World’s top concierges meet in Queenstown

The world's best concierges will meet in New Zealand for first time in history at 60th International Congress of Les Clefs d'Or

The world’s best concierges will meet in New Zealand for first time in history at 60th International Congress of Les Clefs d’Or (UICH-the Keys of Gold), April 7-12, 2013.

The Congress will focus on global hospitality trends and innovation in social media, guest preferences and experiences and the Future of the Concierge Profession.

Les Clefs d’Or, represents the top 3 per cent of professional hotel concierges in the world, in over 50 countries, and has a rich history tracing back to 1929. The New Zealand Concierge Society features members in Auckland, Wellington, Christchurch and Queenstown.

This is the first time New Zealand will host this prestigious congress, held in Toronto and London the past two years and in Malasia next year. These concierges have tremendous referral power with guests in their respective countries and this will be opportunity for New Zealand to showcase the best it has to offer.

Featured speakers include Vanessa van Uden Mayor of Queenstown, Robert Gaymer-Jones, CEO of Sofitel Hotels Worldwide, Forbes Travel Guide(formerly Mobil Five Star Travel guide) New Zealand Gold Medalist Beatrice Faumuina, Leading global hotel brand leaders from InterContinental Hotels and Resorts, Fairmont Hotels and St. Regis Hotels and Resorts, The Luxury Collection and W Hotels Worldwid , UICH President Virginia Casale, only the second woman to lead this organization in 60 years and Franz Stauffer, President, Hotel Concierge Society, Les Clefs d’Or New Zealand as well as Presidents from Les Clefs d’Or countries aournd the world such as Qatar, Australia, United States, China, Russia, Canada, Brazil, India and all over Europe amongst others.


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