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Marriott welcomes mobile check-in


The mobile check-in feature on the Marriott Mobile App has expanded to nineteen countries internationally, representing the broadest mobile offering of its kind in the lodging industry.

First launched at 329 hotels in the US and Canada, the state-of-the-art mobile check-in service of Marriott Hotels is now available at 20 additional Marriott hotels in 19 countries with five in Asia Pacific including Thailand, Singapore, India, Australia and Philippines. This will also be available in China in early 2014.       

Download links of mobile check-in apps of Marriott Hotels:

English Version: http://www.marriott.com/marriott/mobile-check-in-marriott-hotels-and-resorts.mi

Simplified Chinese Version: http://www.marriott.com.cn/marriott/mobile-check-in-marriott-hotels-and-resorts.mi

According to research by GroupM Next*, 57 percent of business travellers aged 21 – 39 use their smartphone to book a hotel. These younger travellers are also more likely to use mobile devices to enhance their travel experiences. Marriott Hotels expects to complete the full global roll out of mobile check-in at all 500 hotels, as well as offer check-out functionality, in the first half of 2014.  

With the Marriott Mobile App, check-in is simple. Marriott Rewards members, who have downloaded the app, can check-in through a smartphone as early as 4pm the day before arrival, receiving an automatic notification when the room is ready. On arrival, Marriott Rewards guests simply go to the expedited mobile check-in desk where a key card will be ready and waiting. 

The brand’s mobile innovation will continue as Marriott Hotels has launched 12 mobile ‘incubator’ hotels in the US to test future mobile enhancements. Guests at those hotels can make service requests using their smartphones. Among the most popular guest requests so far: additional towels, wake-up calls and housekeeping.

Mobile check-in is part of the free Marriott mobile app available in the Apple iTunes Store and Google Play. Learn more about mobile check-in at http://travel-brilliantly.marriott.com/our-innovations/check-in-app

The Marriott Mobile App has been downloaded over 2.5 million times, and Marriott.com receives over 4.5 million visitors a month from smartphones.